[POSTAGE]
UK Deliveries
£0.00 Free standard (3-5 working days)
£5.95 Express delivery (1-2 working days)
> Both options are sent on a fully tracked UK service with Royal Mail
> Express option - Order by 1pm for same day dispatch (Monday-Friday excludes bank holidays) Orders placed at the weekend will be dispatched on the Monday for a next working day delivery.
Overseas
Sorry we do not currently offer an overseas service.
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[RETURNS]
Returns time limit
Our returns policy lasts for 30 days. If 30 days have gone by since your purchase it will not be possible to offer a refund or exchange.
Returns overview
To be eligible for a return, your item must be unused and in the same condition that you received it. It is also essential to send it back in the original packaging (excludes outer mailing packaging)
You will be responsible for paying for your own shipping costs for returning unwanted orders. Please remember that postage to send orders out is free of charge and so customers only need to pay for postage if an item needs to be returned.
Send us an email to request return instructions and reduced postage rates at: homemakerbedding@gmail.com
Refunds
Once received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow up to 7 working days for this complete.
There are certain situations where only partial refunds are granted. Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Late or missing refunds
First check your bank or credit card account. It may take some time before your refund is officially posted, this can be 3-5 working days.
If you have checked and you still have not received your refund, please contact us at homemakerbedding@gmail.com
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Refund Policy
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Returns time limit
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Returns overview
Send us an email to request return instructions at: homemakerbedding@gmail.com
You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non-refundable. (Original shipping costs will be included in your refund)
If you are shipping an item over 2kg you should consider using a courier firm with a trackable service as we don’t guarantee that we will receive your returned item. We recommend using Hermes couriers who can be booked online and can be 50% cheaper than Royal Mail.
Refunds
Once received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 7 working days for this process.
There are certain situations where only partial refunds are granted. Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at: homemakerbedding@gmail.com
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FREE Standard Delivery
Express Delivery Available
